Privacy Policy

1. Introduction

Welcome to Promptocode. We prioritize your privacy and are committed to safeguarding your data. This Privacy Policy outlines how we collect, use, disclose, and protect the information we gather from users of our online platform, which provides AI-powered development tools including an online compiler, integrated development environment (IDE), machine learning environment, and DevOps tools. By accessing or using the Platform, you agree to the terms in this Privacy Policy. Please read it carefully to understand our practices regarding your data.

2. Information We Collect

a. Personal Information

When you register or interact with the Platform, we may collect the following personal information:

Account Information: such as name, email address, username, password, and organization details.
Contact Information: when you reach out to customer support or use feedback features.

b. Usage Data

We collect data about how you use our Platform, including:

Activity Logs: records of interactions within the Platform, such as projects created, tools accessed, and time spent.
Error Logs and Debugging Data: to enhance your experience and improve our AI-powered debugging services.
Analytical Data: for monitoring usage patterns, such as popular features or frequently accessed programming languages.

c. Tecnical Information

Automatically collected data may include:

Device Information: device type, operating system, browser type, IP address, and unique device identifiers.
Cookies and Tracking Technologies: information stored via cookies, web beacons, or similar technology for functionality, analytics, and personalized services.

3. How We Use Your Information

We use the information collected for the following purposes:

AI-Powered Assistance: to train, improve, and refine our AI tools, including code generation, debugging, and language detection.
Security and Compliance: to detect, prevent, and address technical issues, unauthorized access, fraud, or other illegal activities.
Communication: to send you important updates, promotional materials (opt-in only), or customer support responses.

4. How We Share Your Information

We do not sell or rent your personal information. However, we may share your information under the following circumstances:

Service Providers: with trusted third-party vendors who provide services on our behalf (e.g., payment processors, analytics providers, cloud storage) under strict confidentiality agreements.
Legal Requirements: when required by law or in response to valid requests by public authorities.
Aggregated Data: anonymized data may be shared for statistical analysis, research, and product development.

5. Your Privacy Choices

You have the right to:

Access and Update Information: access and correct your account information through your profile settings.
Delete Account: request account deletion by contacting customer support.
Opt-out: manage your email preferences to opt-out of non-essential communication or promotional emails.